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Beautiful Things HQ

Sewing and Craft Classes in Brentwood, Essex

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Deliveries & Returns

Product Details

We reserve the right to amend, without notice: prices, description and / or details of all products and offers displayed in our online shop. All prices and offers shown on this site are subject to stock availability. Every effort is made to ensure accurate information and descriptions. However, we will not be held responsible for errors or omissions displayed on this website. All colours of products shown on this website are intended for use as a guide and are not guaranteed to be accurate, as we have no control as to how they will display on your computer.

Purchasing an Item

Once you’ve selected the item you wish to purchase just click on the ‘add to cart’ button. When you’ve selected everything you need click on ‘checkout’ and follow the links which take you through the checkout and our online payment process.

We use PayPal to process our payments.  Even if you do not have a PayPal account you can select the option to input credit card details manually.

Shipping And Handling UK

Our crochet kits are delivered free of charge.  All other orders are subject to a delivery charge (Flat rate £3.50)

Shipping And Handling Rest of world

Postage is charged and calculated according to weight on packages outside the UK

Delivery Schedule

Providing the items ordered are in stock, we will normally dispatch within 3-5 working days. Please bear in mind that Beautiful Things HQ does not post at weekends.

Back Orders

If your item is not in stock, we will contact you to see if you want us to back order for you. You may choose to cancel your order if you would rather not wait.

Tax Charges

Prices shown in our online shop include VAT at the appropriate rate.

Privacy Policy

Please refer to our separate statement on this website.

Returns Policy

If for any reason you are not satisfied with a product purchased via our online shop, you may return it for a refund. This is in addition to your statutory rights as a consumer in the United Kingdom. The following terms and conditions will apply:

You must inform us of any intention to return the item/items within 7 days of receipt of the goods either by phone or email. Where an item has arrived damaged in transit, you must inform us about this within 24 hours from receipt of the goods. Beautiful things will advise you with regards to the method of return of the goods. Beautiful Things will pay the return carriage cost if the item was found to be faulty, transit damaged or if the item was sent by us in error.

With the exception of items that were delivered and found to be damaged or faulty, you will pay the return carriage cost if the item was ordered in error, or if you simply do not want the goods. Under such circumstances, where valuable items are being returned it is advisable that you should select insured shipping, as Beautiful Things will not be held responsible for any loss or damage to goods returned for refund. Refunds will only be issued upon safe receipt of the goods being returned.

With the exception of items that were delivered and found to be damaged or faulty,
goods being returned for a refund must be unused. They must also be returned in their original packaging and in new condition. Software, Memory Cards, Design CDs must be unopened and any security seals and / or shrink-wrap must be intact.

Where payment has been made by credit / debit card, monies refunded can only be applied to the card which the customer used to make the original purchase.
For security purposes, we may need to contact you to verify details. Under normal circumstances refunds will be credited to customers within 3-5 business days of returned items being safely received back at Beautiful Things.

Beautiful Things will adjust the amount refunded to cover any items found to be missing from orders that have been returned. It is up to you to check that all goods being returned are complete before being parcelled up and returned. Please ensure that you carefully pack any items being returned to us. As the sender, the customer is responsible for the return carriage and we will not cover the cost of goods that get damaged in transit on their way back to us.

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So you want to:

  • Learn to sew?
  • Learn to crochet?
  • Learn to knit?
  • Make your own clothes?
  • Learn a new craft?

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BTHQ on Instagram

Saturday at 12.30 join Claire on oyr YouTube chann Saturday at 12.30 join Claire on oyr YouTube channel for a LIVE sewalong.

Learn how to make our super cute teabag wallet.
This can only mean one thing...... BTHQ live is c This can only mean one thing......

BTHQ live is coming back!!!

Starting soon, online, live sewing tutorials.

The best bit?........

They will be FREE!!

What would you like me to sew with you?
Today we start tidying up. Getting ready to re-ope Today we start tidying up. Getting ready to re-open just as soon as we can
March 1st. Our new online sewing course launches.. March 1st. Our new online sewing course launches.....

Draft your own Super Simple Skirt!

Make a pattern from just 2 simple measurements!

Then sew it together and add pockets if you wish!

Super comfy. Super YOU!

Available to pre-order now. Link in the bio and more details on stories
In light of todays announcements we are still a lo In light of todays announcements we are still a long way off from being able to resume normal activity at BTHQ.  I have to admit it is worrying and very concerning to me financially but I will do all I can to ensure that BTHQ remains standing for you to return this summer. 

Your support of our online learning offering and fabric shop has been amazing and I thank you all from the bottom of my heart for continuing to support me.

Until non - essential retail can re-open we will remain CLOSED and continue to offer a postal and click and collect service for supplies.

Hopefully on the 12th April we will open the shop again and you will be able to come inside and purchase.  This will be for reduced hours though.  It is simply not viable for me to open 5 days a week 9am - 5pm.  Until I have a guarantee of this date I will not be making any plans regarding hours etc.

Opening the shop does not allow me to be able to resume teaching.  This will sadly likely start in May or even June.

As you know BTHQ doesn't fall into any business category and for the entire year I have had to make up the rules as I go along!

It is my feeling that once we can mix in small groups indoors again in cafes etc then it will be safe for us to resume some form of classes.  Again I will be waiting until this time before making any plans and will not be taking any bookings or scheduling any classes until I know more.

At this point I would prefer to wait until the 21st June when hopefully full lockdown will be lifted.  Whilst I can potentially offer some sessions before this time it does need to be financially viable for me to do so.

In the meantime as the weather warms up I will be resuming BTHQ Alfresco as and when the weather plays ball and you will be welcome to meet outside for knit and natter or any lap based crafting with your friends. 

Please keep an eye on our social media for any updates and bear with me as I do my best to follow the somewhat wobbly 'roadmap' that has been given to me today.
Can you ever find the perfect skirt? Too long, too Can you ever find the perfect skirt? Too long, too short, too tight, too floaty.

No? Then make your own!

When I was younger, I always used to wear the shortest, tightest thing I could find, but as I've got older, I want and need to cover my knees and divert the attention away from my tummy!

Yes, I've found some skirts that are almost right. But I could never find the perfect one until I made my own!

I've just launched a brand new sewing course designed for all levels of sewist and for the next week you can pre-order it at a reduced price ahead of its release on the 1st March.

Find out more and pre-order your course on our website in the online sewing course section.
Look at this lush order I've just cut. I cannot wa Look at this lush order I've just cut. I cannot wait to see what it will become @elainessweetlife
Instagram post 17885574509015682 Instagram post 17885574509015682
Load More… Follow on Instagram

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